Identify ads that come as “offers of credit”
How can I tell if this is legitimate?
Stay alert. Does the document say, “This is not a check” or “Not affiliated with your financial institution”?
How did they get my information?
Information that is public record, such as a property deed, can be accessed by companies who want to market to you. As a reminder, Citizens First Bank does not share your personal financial information. Read our full Privacy Policy here.
What should I do?
- Refrain from contacting the company if you’re not interested in the offer.
- Learn more about prescreened credit and insurance offers from this FTC article.
- Visit Citizens First Bank’s fraud prevention resources here.
As always, your bankers are here to help. Connect with Citizens First Bank here.

Always double check contact information, is this your bank’s phone number, or even your area code? Take your time to read the fine print, as it could help you identify who is the sender.

If a letter comes with an extreme sense of urgency, take your time to read the fine print. Skim for red flags.