Contactless Visa Debit Cards – Our Designs!

If your Citizens First Bank Visa card has the Contactless indicator on it, you can tap to make purchases easily and secure.

• What is the contact information needed to assist customers with this process? 

– Email us at newdebitcard@GoCFB.bank
– Call us at 563.519.0646
– Visit one of our branches to make your selection.

• What are contactless payments?

Contactless payments use short-range wireless technology to securely complete payments between a contactless-enabled card or payment-enabled device and a contactless-enabled checkout terminal. A contactless Visa card is a chip card that has a near field communication (NFC) antenna, which enables close-range payments. When you tap your CFB contactless card at a contactless-enabled checkout terminal (near the Contactless Symbol), the payment is sent for authorization.

• How long do I need to hold my contactless card to the contactless-enabled terminal? 

You do not have to physically tap the card to the terminal. However, the card should be close (within 1-2 inches) to the Contactless Symbol.

• How should I hold the card to the contactless-enabled terminal?

The checkout terminal reads the antenna best when the contactless card is flat over the Contactless Symbol, not at an angle.

• How long do I need to hold the card to the contactless-enabled checkout terminal?

You should hold your contactless card to the terminal for 1-2 seconds. It’s quick!

• What are the benefits of contactless payments?

Contactless payments are easy. You can simply tap your contactless card on the contactless-enabled terminal to checkout. It’s fast and convenient to use in places where you need to pay on the go.

• How does this technology compare to mobile wallets, like Apply Pay and Goggle Pay?

Contactless payments use the same NFC (Near Field Communication) technology as mobile wallets, such as Apple Pay and Google Pay.

• Where can I pay with a contactless-enabled card?

You can tap to pay wherever they see the Contactless Symbol at checkout.

• Can I use my contactless card even if I don’t see the Contactless Symbol?

Contactless payments are accepted at a contactless-enabled checkout terminal displaying the Contactless Symbol. If you don’t see the Contactless Symbol, you can still use the contactless card at an EMV checkout terminal by inserting the chip or at a magnetic stripe terminal by swiping their card.

• Can I use my contactless card outside the U.S.?

You can use your contactless CFB card where Visa is accepted by tapping it at a contactless-enabled checkout terminal where they see the Contactless Symbol, inserting the card into an EMV chip terminal, or swiping it in a magnetic stripe terminal. In fact, many countries have already adopted contactless payments.

• Are contactless debit cards safe? 

Yes, each transaction is accompanied by a one-time code that securely protects your payment information, just like with a chip card. Cardholders can’t pay accidentally. Their card or device must be within 1-2 inches of the contactless-enabled checkout terminal for the transaction to occur (and they won’t be billed twice, even if they accidentally tap twice).