IDENTITY THEFT AND FRAUD SCHEMES ARE COMMON
Protect yourself from fraud: keep your guard up!
Citizens First Bank recognizes and respects our responsibility to protect customer information. Maintaining confidentiality of customer information is at the core of our relationship with each of you.
Unfortunately, Identity Theft and Fraud schemes are still quite common. In our effort to help protect your financial well-being, below are a few tips for how to best protect yourself from Identity Theft and Fraud.
Keep your financial records, Social Security and Medicare cards, and any other documents that have personal information in a safe place. When you decide to get rid of those documents, shred them before you throw them away.
Shred Day is Saturday, April 23, 2022, 9am – 11am at our Lincoln Way branch.
[insert link to event on website when available]
Be wary when asked to provide your Social Security number. Some organizations need your Social Security number to identify you. Those organizations include the IRS, your bank, and your employer. However, these organizations will NOT call, email, or text asking for your Social Security number.
Protect your information from scammers online, and on your phone. If you’re logging into an online account, use a strong password. When creating your password, avoid ties to your personal information and use numbers, symbols and upper- and lower-case letters.
Add multi-factor authentication if it’s available. Multi-factor authentication is when a user must provide two or more pieces of evidence to verify their identity to gain access to an app or digital resource. Multi-factor authentication (MFA) is used to protect against hackers by ensuring that digital users are who they say they are. Citizens First Bank Digital Banking uses MFA layered security for account access.
If you discover someone is misusing your personal information, visit IdentityTheft.org to report identity theft or contact Citizens First Bank.
If you suspect you provided your personal information to someone who called, emailed, or sent a text, contact Citizens First Bank to assist.
Additional security tips and our Protect Yourself from Scams & Fraud discussion with Randy Meier can be found at our Digital Branch: